eood111 Privacy Policy

eood111 collects personal data from players and visitors through a number of means, including account registration, use of the Platform, financial transactions, and direct communications with our support team. The categories of personal data we collect are described below.

a) Identity and Contact Information

When you register an eood111 account, we collect information such as your full name, date of birth, gender, email address, phone number, and residential address in Bangladesh. This information is necessary to verify your identity, confirm that you meet the minimum age requirement of 18 years, and communicate with you about your account.

b) Financial and Transaction Data

We collect information relating to deposits and withdrawals processed through your eood111 account. This includes your selected payment method (bKash, Nagad, Rocket, Upay, or bank transfer), transaction amounts in Bangladeshi Taka (৳ BDT), transaction timestamps, and account reference numbers. We do not store full mobile banking PINs or complete bank account numbers on our servers.

c) Identity Verification Documents

As part of our Know Your Customer (KYC) process, we may request copies of government-issued identity documents such as your National Identity Card (NID) or passport. These documents are stored securely and used only for the purpose of verifying your identity and age in accordance with responsible gaming standards.

d) Technical and Usage Data

When you visit the eood111 website, we automatically collect certain technical data, including your IP address, device type, operating system, browser type and version, referring URLs, pages visited, session duration, and in-game activity logs. This data helps us operate and improve the Platform and detect fraudulent or suspicious activity.

e) Communications Data

If you contact eood111 via email ([email protected]) or through any other support channel, we retain records of those communications, including the content of messages and any supporting information you provide. This data is used to resolve your query and improve our customer service.

eood111 uses the personal data we collect for the following purposes. We process your data only where we have a lawful basis to do so — including contractual necessity, legitimate business interests, legal obligation, or your explicit consent.

eood111 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent. If you have consented to receiving marketing communications and wish to withdraw that consent, you may do so at any time by contacting our support team at [email protected].

eood111 uses cookies and similar tracking technologies to operate the Platform effectively, personalise your experience, and analyse how the site is used. A cookie is a small text file placed on your device by a website server. Cookies cannot execute programs or deliver viruses to your device.

The cookies used on the eood111 Platform fall into the following categories:

• Strictly Necessary Cookies: These cookies are essential for the Platform to function. They enable core features such as session management, account login, and security checks. These cookies cannot be disabled without significantly impairing your ability to use eood111.
• Functional Cookies: These cookies remember your preferences and settings — such as your preferred language and display options — so that you do not have to re-enter them each time you visit. They improve your overall experience on the Platform.
• Analytical Cookies: We use analytical cookies to understand how visitors interact with the eood111 website, which pages are most visited, how long sessions last, and where users encounter difficulties. This data is used in aggregate form to improve the Platform. No individual player is identified through analytical data.
• Performance Cookies: These cookies help eood111 monitor the technical performance of the Platform, detect errors, and ensure pages load reliably for players across Bangladesh, including those accessing from Dhaka, Chittagong, Sylhet, Khulna, and Rajshahi.

Most web browsers allow you to control cookie settings through the browser's preferences. You may choose to block or delete cookies, though doing so may affect the functionality of certain features on the eood111 Platform. Please refer to your browser's help documentation for instructions on managing cookies.

eood111 does not sell, rent, or otherwise transfer your personal data to third parties for their own marketing or commercial purposes. We share personal data with third parties only in the following limited and necessary circumstances:

• Payment Service Providers: When you make a deposit or withdrawal, your transaction data is shared with the relevant payment processor — such as bKash, Nagad, Rocket, Upay, or your chosen bank — to the extent required to complete the transaction. These providers operate under their own privacy policies and security standards.
• Game Content Providers: eood111 hosts games from third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. When you play a game, limited technical data (such as session identifiers and bet amounts) may be shared with the relevant game provider for the purpose of rendering the game and maintaining game integrity. These providers do not receive your full personal profile.
• Identity Verification Services: To fulfil our KYC obligations, eood111 may share identity document data with regulated third-party verification service providers. These providers are contractually bound to process your data solely for the purpose of identity verification and to maintain appropriate data security standards.
• Legal and Regulatory Authorities: eood111 may be required to disclose personal data to law enforcement agencies, regulators, courts, or other public authorities where required by applicable law, or where disclosure is necessary to investigate suspected fraud, money laundering, or other criminal activity.
• Business Operations Providers: We work with a small number of trusted service providers that assist with Platform operations, including hosting, analytics, and customer support infrastructure. These providers act as data processors on behalf of eood111 and are contractually prohibited from using your data for any purpose other than providing services to eood111.

eood111 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, or reporting obligations. The following general retention periods apply:

• Account and identity data: Retained for the duration of your account and for a minimum period of five years following account closure, in accordance with anti-money laundering (AML) record-keeping requirements.
• Transaction records: Retained for a minimum of five years from the date of the transaction, as required for financial record-keeping and regulatory compliance.
• Identity verification documents: Retained for a minimum of five years following the completion of the KYC process or account closure, whichever is later.
• Customer support communications: Retained for a period of three years following the resolution of the relevant query or complaint.
• Technical and usage logs: Typically retained for a rolling period of 12 months, after which they are anonymised or deleted.

eood111 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for all data in transit between your browser and the eood111 servers.
• Encryption of sensitive data at rest, including identity documents and financial records.
• Role-based access controls ensuring that only authorised eood111 personnel can access personal data, and only to the extent required for their specific role.
• Regular internal security audits and vulnerability assessments of the Platform's infrastructure.
• Mandatory data security training for all eood111 staff who handle personal data.
• Incident response procedures to detect, assess, and respond to data breaches in a timely manner.

As an eood111 player, you have the following rights with respect to your personal data. To exercise any of these rights, please contact our support team at [email protected] with a clear description of your request. We will acknowledge your request and aim to respond fully within a reasonable timeframe.

• Right of Access: You have the right to request a copy of the personal data that eood111 holds about you, together with information about how that data is being used.
• Right to Rectification: If any personal data held by eood111 is inaccurate or incomplete, you have the right to request that it be corrected or updated. You may also update certain account details directly through your account settings.
• Right to Erasure: In certain circumstances, you have the right to request that eood111 delete your personal data. This right is subject to overriding legal obligations — for example, eood111 is required to retain transaction records and KYC documentation for a minimum of five years and cannot delete this data upon request during that period.
• Right to Restrict Processing: You have the right to request that eood111 restrict the processing of your personal data in certain circumstances — for example, while the accuracy of your data is being contested, or while a complaint is under investigation.
• Right to Object: You have the right to object to the processing of your personal data where that processing is based on eood111's legitimate interests. You also have an unconditional right to object to the use of your data for direct marketing purposes at any time.
• Right to Data Portability: Where processing is based on your consent or contractual necessity, and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
• Right to Withdraw Consent: Where eood111 processes your data on the basis of consent (for example, for marketing communications), you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

The eood111 Platform is strictly intended for adults aged 18 and above. eood111 does not knowingly collect, process, or retain personal data from individuals under the age of 18. Our account registration process includes age verification steps designed to prevent underage access, and we conduct periodic checks to confirm that all registered players meet the minimum age requirement.

If eood111 becomes aware — through our verification procedures, a parental report, or any other means — that personal data has been collected from an individual under the age of 18, we will take immediate steps to suspend the relevant account, delete the associated personal data, and, where appropriate, refund any deposits made, subject to applicable fraud prevention checks.

eood111 also supports the use of parental control software to restrict access to online gambling platforms. We encourage parents and guardians in Bangladesh to make use of such tools as a complementary measure alongside eood111's own age verification controls.

eood111 reviews and updates this Privacy Policy periodically to reflect changes in our data processing practices, applicable law, or the services we offer. The date at the top of this document indicates when the policy was last revised.

When we make material changes to this Privacy Policy — for example, changes that affect how we use your data or the rights available to you — we will notify registered players by email at the address associated with their eood111 account. We may also post a prominent notice on the Platform for a reasonable period following any significant update.

Your continued use of the eood111 Platform after notification of changes constitutes your acceptance of the revised Privacy Policy. If you do not agree with any changes, you should cease using the Platform and contact us to close your account.

For any privacy-related queries, requests, or concerns — including requests to exercise your data rights as described in Section 6 — please contact the eood111 privacy team using the details below:

• Email: [email protected] (subject line: "Privacy Policy Query")
• Support hours: 24 hours a day, 7 days a week, Bangladesh Standard Time (BST, UTC+6)
• Response time: Privacy-related queries are typically acknowledged within 24 hours and fully resolved within 5 working days.